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Troubleshooting Safari Issues: What to Do When Safari Quit Unexpectedly, Safari Doesn't Work, or Safari Not Opening
Apple’s Safari browser is known for its speed, sleek interface, and tight integration with macOS and iOS. However, even the most reliable applications can occasionally run into issues. If you’re encountering problems like Safari quit unexpectedly, Safari doesn’t work, or Safari not opening, don’t worry—you're not alone. These are common issues that can often be resolved with a few straightforward steps.
In this article, we’ll explore why these Safari issues happen and how to fix them effectively without requiring technical expertise.
Why Does Safari Quit Unexpectedly?
If Safari quit unexpectedly, it typically means the browser crashed during operation. This can happen for several reasons:
Corrupted website data or cache
Faulty extensions or plugins
Outdated macOS or Safari version
Conflicts with other applications
Low memory or storage space
This crash can be frustrating, especially if you were in the middle of important work. Fortunately, there are practical solutions to resolve this issue.
What to Do When Safari doesn't work
If Safari doesn’t work, it might not crash outright, but it could freeze, lag, or fail to load websites. In this case, the issue could stem from:
Network connectivity problems
Incorrect system settings
Blocked cookies or content restrictions
Browser overload from too many tabs or processes
Let’s go through step-by-step solutions to fix these issues.
- Restart Safari and Your Device
This may seem obvious, but a simple restart can solve many glitches.
Quit Safari completely (use Cmd + Q)
Restart your Mac or iPhone
Reopen Safari to see if the issue persists
If Safari is not opening after a restart, follow the next steps.
- Check for Software Updates
An outdated Safari or macOS version can cause unexpected behavior.
Go to System Settings > General > Software Update
Install any available updates
Restart your device after updating
Many users have reported that updating fixed their issue where Safari doesn’t work properly or keeps crashing.
- Clear Safari’s Cache and History
A corrupted cache or stored data can cause Safari to malfunction. Clearing it can fix problems when Safari quit unexpectedly or pages won’t load.
To clear cache and history:
Open Safari
Go to Safari > Settings (or Preferences) > Privacy
Click on Manage Website Data
Then choose Remove All
Also go to the History tab > Clear History and choose All History
Afterward, close and reopen Safari to test its performance.
- Disable Extensions and Plugins
If you use Safari extensions, one of them may be causing the issue.
To disable extensions:
Go to Safari > Settings > Extensions
Disable all extensions
Restart Safari
If the browser works correctly, re-enable extensions one by one to identify the culprit.
This step is crucial when Safari doesn’t work after a system upgrade or third-party app installation.
- Test in Safe Mode
Booting your Mac in Safe Mode can help isolate software conflicts that may be causing Safari issues.
To enter Safe Mode:
Shut down your Mac
Restart it and immediately hold Shift
Release the key when you see the login window
Open Safari in Safe Mode. If it works, a third-party app or extension could be interfering.
- Check Network Settings
If Safari not opening webpages, the issue might be your internet connection, not the browser.
Check Wi-Fi or Ethernet settings
Restart your router
Try loading other apps to confirm connectivity
Go to System Settings > Network > Advanced > Proxies and ensure none are incorrectly set
You can also try resetting your DNS settings:
Go to System Settings > Network
Choose your active connection > Details > DNS
Add: 8.8.8.8 and 8.8.4.4 (Google’s public DNS)
- Reinstall Safari (macOS Only)
Safari is built into macOS, so you can’t simply uninstall it. However, reinstalling macOS without deleting your files will restore Safari to default.
Back up your data
Restart your Mac and boot into macOS Recovery (Command + R)
Choose Reinstall macOS
This can help if Safari quit unexpectedly due to corrupted system files.
Final Thoughts
Dealing with issues like Safari quit unexpectedly, Safari doesn’t work, or Safari not opening can be inconvenient—but these problems are typically solvable without needing to contact Apple Support. Start with the basic fixes like restarting your device, clearing cache, and disabling extensions. If those don’t work, dig deeper into Safe Mode or even reinstalling macOS.
By systematically working through these steps, you can restore Safari’s functionality and get back to a smooth browsing experience.