Discussions

What are the different device states or device statuses in Formant?

When installing or uninstalling the Formant agent, I see the following error: ```text Setting up formant-sidecar (1.125.74) ... mv: cannot stat '/usr/lib/formant/sidecar/sudoers.d/formant': No such file or directory dpkg: error processing package formant-sidecar (--configure): installed formant-sidecar package post-installation script subprocess returned error exit status 1 ``` What's causing this? How do I install the Formant agent?

Can I do this?

I'm troubleshooting the Formant agent and want to generate a log of the agent. How do I do that?

I'm seeing the following error in my Formant agent logs: ``` ERROR Media encoder: python3 uncaught exception 5月 17 16:06:51 formant-agent[5837]: Traceback (most recent call last): 5月 17 16:06:51 formant-agent[5837]: File "/usr/lib/formant/agent/media_encoder_main.py", line 16, in <module> 5月 17 16:06:51 formant-agent[5837]: from media_encoder.media_encoder import ( # noqa: E402 5月 17 16:06:51 formant-agent[5837]: File "/usr/lib/formant/agent/media_encoder/media_encoder.py", line 6, in <module> 5月 17 16:06:51 formant-agent[5837]: import grpc 5月 17 16:06:51 formant-agent[5837]: File "/usr/lib/formant/agent/dist-packages/grpc/__init__.py", line 23, in <module> 5月 17 16:06:51 formant-agent[5837]: from grpc._cython import cygrpc as _cygrpc 5月 17 16:06:51 formant-agent[5837]: ImportError: cannot import name 'cygrpc' from 'grpc._cython' (/usr/lib/formant/agent/dist-packages/grpc/_cython/__init__.py) ```